Frequently Asked Questions?

  • Do you install customer provided Parts?

    To ensure every repair meets our safety and reliability standards, we only install parts sourced directly through our shop.

  • Do you do after hours drop off or pick up?

    Yes! We offer convenient after-hours pick-up and drop-off options so you can leave or collect your vehicle on your schedule.

  • Can I pay for my service remotely?

    Yes. We can send you a secure pay link, allowing you to review your invoice and complete payment online at your convenience.

  • I've already had my car diagnosed by someone else, why do I have to get it diagnosed again?

    Over the years, we’ve seen many cases where the initial concern or requested repair didn’t match the actual issue. To avoid unnecessary work and ensure accuracy, we always confirm the problem before starting any job—big or small. The diagnostic fee is a small investment that helps protect your vehicle’s longevity and ensures the right repair is done the first time.

  • How long have you guys been in service?

    EV Lab is a division of Precision Auto Service. An automotive shop that has been around for 20+ years. With our many years of expertise and knowledge with hybrid and EV’s, it’s own division was been created. The brick & mortar service shop strictly dedicated for EV Lab opened on Nov 29th, 2025.

  • Can i bring my dog in with me to visit EV Lab?

    Yes. Woof.